Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Warranty

  • Our tech assistance crew is on–line 24/7/365 to respond to each of your support needs. Every single ticket you send to us shall be replied to within up to one hour. If your situation demands help from one of our administrators, we will send the ticket to the person on shift and will inform you that the problem will soon be resolved.

  • Top quality support service

  • Professional Customer Assistance Service

  • We deliver 24x7 client help and support via a lightning fast ticket system included in your Control Panel. You can easily contact us whenever you want about any of the apps that come pre–configured on your virtual server, this includes the selected Operating System, the server administration panel and our in–house designed Online Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Online Control Panel that is offered totally free with your virtual server, you can discover an informative Help zone, which includes all you need to be aware of when maintaining your web–sites and programs. We have introduced a wide range of how to content articles and video guides that demonstrate the essential website management tasks in an understandable fashion.