1 hour ticket response
We are specialized in giving a prompt and accurate solution to each support ticket posted by a client. Our accomplished client support staff members will examine your situation and will think of the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. In reality, the average customer support ticket response time has proven to be 20 minutes.
A First–Class Client Care Service
Each member of our tech support staff has several years of experience in the Linux shared web hosting niche and most of them have been with us for at least 5 years. They are all ready to respond to all your queries in the most competent manner possible.
A User–Friendly Help Section
In the Online Control Panel you’ll find an intuitive Help section where you can get quick hints on how you can use our hosting services. You can find the answers to your queries in the F.A.Q. repository, find more info in the web hosting account administration articles or watch our how–to video tutorials.
