Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What kind of services precisely can VPS and dedicated server users use?
If you acquire your own web server, you will have more freedom in regards to what you could install and run when compared to a shared web hosting account. With a shared service, you have access just to your own account, hence you are not able to install server-side software. While this is not an issue for the majority of script-driven apps, there are several that have certain requirements and need specific software to be present on the server either for some additional functionality or for them to work at all. If you have practical knowledge, you'll not have any troubles to run the server, but if you don't, you may simply not have the skills to handle everything and use the script apps which you want. If that is the case, you can use our Installation & Troubleshooting upgrade, and so our system administrators can setup everything for you and assist you with any issues that you may face.
Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server
packages we offer and you could add it either during the signup or at any time later through your billing Control Panel. It includes an hour of custom work on your web server, so our administrators will be able to assist you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed in the event that it doesn't work, so you'll not have to waste time to figure out what's wrong because they can aid you in a very quick and skilled way. Since this is a one-time upgrade, you can get it just if you need it and if a certain task takes less time, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is effective when you cannot do something on your own or in case you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated web hosting plans
and as long as you add it, our experienced administrators shall be able to aid you with anything on your server. For example installing any third-party software which you may want to use on the server and troubleshooting any script which operates inadequately or doesn't run at all. Our upgrade includes an hour of work and in the event that a certain task isn't very time-consuming, we'll add the remaining time to your account. You'll be able to discover how many minutes are left in your billing Control Panel and use them anytime you need support again. The Installation & Troubleshooting upgrade could be purchased at any moment, so in the event that you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up procedure, while if you require assistance later, you can add it from the server billing area. Half an hour of custom work are provided with our Managed Services pack also, but if you need more work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your programs shall be installed and set up in the best possible way.