Q: What does the web site migration service involve? Will my web site be secure?
A: The web site migration service that we are offering is free (within a certain limit). We will move your web site(s) to our top–notch cloud hosting platform without you having to do anything. We know from personal experience that swapping hosting providers can lead to lost data and unwanted network downtime. This is why we will accomplish all that for you for free!We’ve got experienced administrators whose sole job is to ensure that your site performs exactly as it did on your former hosting platform. The administrators are experts in transferring custom–made web sites, as well as web sites that are based upon famous web apps like WordPress and Joomla™.
Q: Web site migration sounds like lots of work. How much time can it take?
A: There are lots of aspects to bear in mind – the overall number of web files, the size of the database, the complexity of the site itself and the present workload of our website migration professionals, etc. However, we do our best to accomplish all website migrations within a 48–hour time window. Less sizeable websites are transferred much faster – usually in less than 24 hours.
Q: My personal privacy is vital to me. What info do you need?
A: We don’t gather any sensitive information. We’ll need, however, the login information for your old web hosting account along with the name of the website that you want to transfer.
Q: My current web hosting account has delicate data inside. How can I rely on you?
Q: Will my website be unavailable during the migration?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your previous hosting provider. When the transfer is completed, we will make certain that everything is functioning correctly and that the integrity of your data is not affected before telling you that the migration is finished. Then we’ll instruct you how to move the domain name over to your hosting account with us and how to edit the DNS resource records.
Q: Will my current hosting provider know that I’m leaving them?
A: While we move your web content, your hosting provider will not be aware of the transfer at all. We will never touch base with them in any way.
Q: Does it matter what platform my current hosting provider is using?
A: We support all Linux–powered web hosting platforms. In essence, if we can acquire access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.